Important Reporting Responsibilities for Maintaining a Safe Environment
All staff have a responsibility to maintain a safe and healthy environment for people receiving services, other staff, and visitors.
A part of that responsibility includes making sure all allegations of abuse, neglect, and significant incidents are reported to the proper agencies.
If an incident involves a person who has applied for an OASAS credential or is credentialed by OASAS and is alleged to have committed acts which would violate their Canon of Ethics, the facility or provider agency must report that incident to the Justice Center AND submit a complaint form to the OASAS Credentialing Unit detailing the allegations within 24 hours of learning of the alleged conduct.
Please note: An OASAS-credentialed individual is required to notify appropriate authorities, including employers and OASAS, when they know of a colleague's impairment or misconduct as stated in their Canon of Ethics. A credentialed person who fails to report a colleague’s misconduct or impairment may be subject to discipline for violating the Canon of Ethics.
Submit a Complaint
Justice Center and OASAS
Justice Center
- Alleged Abuse from a custodian
- Alleged neglect by a custodian
- Significant incident involving a custodian
Both Justice Center and OASAS
- Alleged abuse by a credentialed staff
- Alleged neglect by a credentialed staff
- Significant incident involving a credentialed staff
OASAS
- Alleged violation of the Canon of Ethical Principles
- Alleged misconduct, or other prohibited acts defined in 14 NYCRR §853.19(a)(10)