Meeting the Needs of All New Yorkers
Individualized Care
In New York, addiction treatment is completely individualized. OASAS-certified programs practice person-centered care—treating the whole person, rather than the disease of addiction or its symptoms. We certify addiction treatment programs at various levels of care from outpatient counseling services to residential/bedded care. Programs and counselors work with individuals living with addiction to identify the best course of treatment to fit individual life and recovery goals and offer support to their loved ones. Specialty services for specific populations including youth and young adults, criminal justice-involved individuals, the LGBTQ+ community are available and expanding statewide to better meet the needs of all New Yorkers. We directly operate 12 Addiction Treatment Centers and oversee over 1,700 addiction treatment programs. Expanded regional programming including Centers of Treatment Innovation (COTIs), Open Access Centers and Regional Addiction Resource Centers, help us meet New Yorkers wherever they may be in their recovery journey.
If you think you may have a problem with alcohol, drugs or gambling but you're not sure, talk to your doctor. You can also call the 24/7 HOPEline at 1-877-8-HOPENY for referrals to assessment services in your area.
Expanding Access
Regional Services
Expanded services and community-based outreach across the state increase access to assessments, referrals, and treatment across New York to better address the needs of individuals and communities impacted by addiction. These regional initiatives include:
- Peer Engagement Specialists and Family Support Navigators help individuals and families understand addiction and navigate treatment and insurance systems.
- Open Access Centers and Centers of Treatment Innovation increase access to assessments, referrals, and familial support.
- Problem Gambling Resource Centers provide education and information to communities and connect NYers to prevention and treatment services.
- Recovery Addiction Resource Centers are regional hubs that connect NYers to appropriate services and work to increase community education and raise awareness about addiction.
- Recovery Centers offer non-clinical recovery supports in the form of emotional, informational, instrumental (concrete) support and positive affiliation.
- Youth Clubhouses provide non-clinical, drug-free environments for recreation and skill-building.
New York State's Behavioral Health Ombudsman Program
Navigating Health Insurance
The CHAMP program educates New Yorkers on insurance rights, helps families navigate complex health insurance systems and assist with denied claims/appeals as they relate to accessing treatment services in New York.
Person Centered Care
Priority Populations & Services
Building a Recovery Community
Recovery Support
Recovery from addiction can be a life-long process of growing and changing. Regional support services like Youth clubhouses and Recovery Centers are safe spaces that offer community and skill-building for those in recovery.