About the Credentialing Portal
Available Services
- Submit all applications online (new initial, renewal, reinstatement, upgrade, gambling specialty designation, reciprocity)
- Pay fees online
- Register for the exam
- View the status of your application
- Access review summaries published to your account
- Verify a credential, certificate, or an application in progress
- File a complaint
How to Access
To use the Credentialing Portal, you need a my.ny.gov ID that is valid. If you don’t have one, follow the steps below. It’s best to use a personal ID so you don’t lose access if your employment changes.
Create a New Account
- Select "Register" to make a new my.ny.gov ID.
- If you have applied to OASAS before, log in, choose “Existing applicant," and connect your account with your Social Security number.
Use an Already Existing my.ny.gov ID
- If you have an ID for other services like DMV, taxes, or civil service, you can use that to log in.
Getting Your Login Details
If you had an account before but forgot your password, click "Forgot Username" or "Forgot Password."
Important: my.ny.gov IDs are not managed by OASAS. We cannot help you create or fix your account.
Apply for a Credential
New Applicants for the Initial CASAC
The process to apply for a credential involves providing demographic and educational information, reviewing ethical guidelines, uploading relevant documents such as training certificates, evaluations, work experience, licenses, and more, then reviewing everything before submitting payment, a waiver or a voucher.
- Apply for a credential*
- Enter demographic information*
- Enter the highest level of completed education*
- Review and acknowledge the Canon of Ethics and Code of Conduct*
- Upload relevant training certificate(s)*
- Upload evaluations
- Enter current employment information
- Upload work experience form(s)
- Affirmations and certifications*
- Upload Letter of Intent, Disciplinary Action, or Justice Center Report, if applicable**
- Review everything*
- Submit a payment, waiver, or voucher*
*Required for CASAC-T and CASAC-P applications.
**Letter of Intent required for CASAC-P application.
Tips for Success
Here are some additional tips for submitting a successful application:
- Carefully review your application before submitting.
- Verify that all signatures and dates are correct.
- Submit all required documentation and keep copies for your records.
- Remember to save your work frequently.
- Be aware that the portal has a timeout feature for security reasons. If you encounter any technical issues, please contact OASAS support at [email protected].
- Check your email regularly, as all notifications will be sent there.
- If you have any questions, please contact the Credentialing Unit. The best way to contact us is through email at [email protected].
Video Tutorial
This tutorial on using the Credentialing Portal to submit an initial CASAC application is part of a larger Learning Thursdays webinar. Watch the video directly on YouTube to quickly navigate to specific chapters or timestamps. Only those individuals applying to renew their CASAC are eligible to earn credit for watching the entire video and completing the exam in the OASAS Test Portal.